Salon appointments & nail services
How do I book an appointment?
All appointments must be booked through our online booking website. Select your desired service, review the available dates and times, and complete the booking process. Please ensure you select the correct service
Do you accept walk-ins?
Appointments are required. Please book online before arriving at the salon. Walk-ins are not guaranteed to be accommodated at this time.
How do I know which nail service to book?
Please review the service descriptions before booking. If you are unsure which service is right for your nails, contact us before scheduling so we can help you select the appropriate appointment.
Are the prices listed final?
Prices marked with a “+” are starting prices. Your final price may vary based on nail length, design complexity, additional services, and the condition of your existing set. Any applicable additional charges should be discussed before the service begins.
Do you offer freestyle nail designs?
Freestyle nail sets are available to returning clients only. We do not offer freestyle designs to first-time clients. First-time clients should select a design from our available service options or contact us before booking if they have questions about their desired look.
Light freestyle starts at an additional $20, and medium freestyle starts at an additional $40 for eligible clients.
Can I book a fill if my nails were done somewhere else?
Foreign fills may be accepted with an additional fee of $15–$25, depending on the existing set and the work required. Some sets may require removal and a new full set instead.
Booking policies & salon visits
What happens if I need to cancel or reschedule?
Please contact us with your name, appointment date and time as soon as possible via text 850-666-6543 or email at appointments@diamonddistrictsalon.com
What happens if I arrive late?
Please arrive on time for your scheduled appointment. Late arrivals may require a shortened service, rescheduling, or cancellation if there is insufficient time to complete the appointment.
Do I need to pay a deposit?
A deposit is required for all appointments to secure your booking. Deposits are non-refundable, except when Diamond District Salon is responsible for the cancellation or unable to fulfill the appointment. Any applicable refund will be handled accordingly.
Can I bring someone with me?
Please contact the salon before bringing additional guests. Guest accommodations depend on available space and the salon's appointment schedule.
Can I come in to pick up an online order?
Store pickups must be arranged or confirmed in advance. Please wait for pickup confirmation and follow the instructions provided with your order.
Retail products & online orders
What products do you sell?
Diamond District offers a selection of beauty products, nail supplies, accessories, clothing, and other curated finds. Product availability varies, so please check the website for current listings.
How do I place an order?
Browse the online store, select your products and available options, add them to your cart, and complete checkout. Please double-check your shipping address and order details before submitting your purchase.
How long will my order take to ship?
Processing and shipping times may vary depending on the product and order volume. Your order confirmation and shipping updates will provide applicable information.
Can I change or cancel my order after checkout?
Contact us as soon as possible if you need to request a change. Once an order has been processed or shipped, changes may no longer be possible.
What if my order arrives damaged or I receive the wrong item?
Contact us promptly with your order number and clear photos of the item and packaging. We will review the issue and explain the available resolution under our order policy.
Are all products always in stock?
No. Inventory can change as products sell. An item displayed online may become unavailable, and any necessary order updates will be communicated to the customer.
Store pickup & contacting the salon
Can I visit the salon just to browse products?
Please check the website or contact us to confirm whether in-person shopping is available. Salon access may be limited to scheduled appointments and confirmed pickups.
What should I do if I have a question about my booking or order?
Contact Diamond District via text (850) 666 6543. Include your appointment date or order number so we can assist you more efficiently.
What if I don't receive a booking or order confirmation?
Check your email's spam or junk folder and verify that you entered the correct contact information. If you still cannot find your confirmation, contact us before assuming your booking or order was completed.
Do you offer promotions or discounts?
Promotions are announced through our website and official business channels. Offers may have specific dates, eligibility requirements, and exclusions. Please review the terms of each promotion before purchasing.